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  • How is your food fresh?
    We only focus on feeding our pup friends in the Pacific Northwest. We source our ingredients from local vendors whenever possible. We produce our Meatballs weekly and deliver or ship them on Wednesdays. The Meatballs will be delivered frozen, helping lock in nutrients.
  • When do we deliver?
    Due to the nature of our fresh, local product, we deliver or ship on Wednesday's. If you place your order after Monday, your order will ship the following week. If you are running low or curious about exactly when your order will arrive please email Need some food to tide you over / Want to start before your delivery arrives? We have over a dozen retail partners in the Portland metro area that sell our meatballs (the same recipe!). Check out that list here.
  • Where do we deliver?
    We now deliver throughout Oregon and most of Washington, where we can safely deliver your pup’s food fresh.
  • Where do your ingredients come from?
    We live and work in Portland and believe in supporting our local protein suppliers and farmers. We source our beef and turkey Meatballs quality meats from local meat companies. Our vegetables, fruits, herbs, and eggs will always come from local farmers in season and locally owned distributors.
  • How did Fetch create the Meatball recipes?
    Our Meatball recipes result from multiple experiments with different flavors working in conjunction with our board-certified veterinary nutritionist. Each recipe was carefully formulated to meet the nutritional values established by the AAFCO Dog Food Nutrient Profiles for adult dogs. And lastly, Portland dogs had to approve of the great taste!
  • Is Fetch good for Puppies?
    Fetch is designed for complete & balanced for adult dog maintenance. If you're looking for a pill pocket, treat, or topper—we're perfect for your puppy! Need more info about why? Either reach out to us— or check out this article.
  • What's in Canine Complete Vitamin & Mineral Mix?
    Working with our Veterinary Nutritionist, we found a vitamin and mineral product that helps make sure your pups get the nutrition they need. Here's a full list of ingredients that can be found in the mix that's added to our Meatballs: Potassium Citrate, DiCalcium Phosphate, Calcium Carbonate, Garbanzo Beans, Choline Bitartrate, Taurine, Salt, Zinc Proteinate, Magnesium Oxide, Iron Proteinate, Vitamin E, Copper Proteinate, Manganese Proteinate, Vitamin B-12, Selenium, Niacin, Riboflavin, Calcium Pantothenate, Thiamine, Vitamin A, Vitamin D, Calcium Iodate, Vitamin B6, Folic Acid.
  • Should I refrigerate and freeze my Meatballs?
    Yes, keep it refrigerated. Our food is fresh and does not contain preservatives. We recommend placing the Meatballs you will not use in the first eight days into the freezer.
  • What if my pup wants to send the plate back to the kitchen?
    Our chefs would hate to see this happen, but we will always stand behind the quality of our product and delivery. Please message us at, and we will send you free samples of our other flavors to try and satisfy your best friend. If that does not work or is not of interest to you, we will refund your order and invite you to donate any leftover food to a local shelter.
  • Can I adjust my subscription at any time?
    Yes, you can at any time. Please email, and we will help make the changes concerning the desired Meatballs flavor on your account page. We ask that any changes in the Meatballs flavor be made the Sunday night before your next delivery at 6 pm. This way, we can ensure we have all the ingredients necessary to meet your pup’s needs. If you should cancel your pup’s meal plan, please email, and we will process your request the same day.
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